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Tap to enlargePlay Club members get 10% off any package, taken off your final balance (not the deposit).
Parties must be booked at least 2 weeks in advance. A deposit reserves your date and time — your party isn't confirmed until the deposit is paid.
Deposits are non-refundable unless you cancel at least 2 weeks before the party date. Cancellations made less than 2 weeks before the party are not eligible for a deposit refund. The deposit applies toward your package total.
The remaining balance is due on the day of the party. Any approved add-ons are charged at the end of the event.
Party packages cannot be substituted, modified, or customized. Add-ons may be available and can be added to an existing package.
Once your deposit is paid, your confirmation email has a link to make your invitation. Choose a design, add a photo and message, then share it by text or email. Guests RSVP and sign the waiver from the invitation, and you can see who's coming anytime.
Your party starts and ends at the reserved time. Late arrival doesn't extend it.
Email us as soon as possible and we'll do our best to help.
You can reschedule, take store credit, or get a refund of anything paid.